How to Fix “You’re Not Eligible for TikTok”

Are you getting the “You’re Not Eligible for TikTok” error when trying to sign up? Have you ever tried to sign up on TikTok only to encounter the error message that says “Sorry, you are not eligible”? Usually, when you register an account on social media, you get to sign up fairly quickly.

There is no age requirement on social platforms. All you need is a unique username and a strong password. Then, you can provide your mobile number or email address to confirm your account.

The process of registering for social media sites like Instagram, Facebook, and others is so simple that you’ll be done in no time. You need to enter your age first to have an account on TikTok. This is different from these other social networking platforms.

You can only have your account verified if you meet the minimum age criteria set by TikTok. Therefore, you may be receiving an error when registering because you entered the wrong age on TikTok. As a result, TikTok does not consider you qualified for their platform.

If you have encountered this error on TikTok, you may have already tried different solutions to resolve the issue. When none of the methods works, your last resort is to change your age and sign up again.

Why do you get the “You’re Not Eligible for TikTok” Error?

Children under the age of 13 are not allowed to create an account on TikTok. This is for safety and privacy reasons. That’s why children often receive the error message when registering an account on TikTok.

You are highly likely to receive the following error message when registering if you entered the wrong date of birth or if you are 13 or younger.

Sorry, looks like you’re not eligible for TikTok but thanks for checking us out!

The error message is fairly common, but you can easily fix it by following a few basic steps. Here are the specific steps to follow.

How to fix “You’re Not Eligible for TikTok”

The first thing to do is switch to the TikTok website if you receive the message “Sorry, looks like you’re not eligible for TikTok… but thanks for checking us out!” when signing up on the mobile app. To complete the registration process, you need to use the TikTok website. A website is much easier to bypass than a mobile device.

Here’s what else you can do:

1. Uninstall and Re-install the app

There is a possibility that you might receive the error message because your TikTok version is outdated, but it doesn’t hurt to uninstall and reinstall the app. Remove it from your phone and reinstall it from PlayStore. If you are using an outdated version, you can update it.

2. Clear the cache

  • Go to Settings on your phone
  • Select “Apps”
  • Locate “TikTok”
  • Scroll down and tap the “clear data and cache” option

However, it is most likely caused by your age, so the only way to fix the issue is to enter an appropriate age that passes TikTok’s minimum age requirement.

3. Signup through TikTok website

Step 1: Open TikTok on the website

For a successful login, we highly recommend you use TikTok’s website. Open your browser and type “”. The reason we ask you to use your browser for TikTok is that you will often be able to bypass the error easily. You will see a Login option on the TikTok website. If you do not yet have a TikTok account, click on either login or sign in.

Step 2: Click on Sign Up

On the login page, you have the option to create a new account on TikTok with your username and password. Follow the instructions on the screen for the registration process.

Step 3: Choose the date of birth properly

After selecting the registration option, you will have the option of signing up via email, Facebook, or another method.

It is important to select your date of birth correctly. Once you are finished selecting your age, click “Next”. TikTok only accepts users below 13 years old.

TikTok accounts can be verified either by phone or email. You will receive a code via your mobile number if you choose the phone to verify your account. Enter the code to verify your account. To create an account, type a password (8-20 characters).

Step 4: Open TikTok and login

Enter your username and password, and hit Login. You won’t receive the error message this time. The easiest way to resolve this issue is to register with your eligible date of birth.

The steps above should work for all users encountering the eligibility error message; however, you may have to clear your cache in order to get access to your TikTok easily. If you have cleared your cache, restart your device.

Fixing the “Not Eligible” Error on TikTok for Android

To begin with, you must be of the right age. Before you can join TikTok without restrictions, you must wait several years if your current age is under the required age.

How to Fix “You’re Not Eligible for TikTok”

On your Android phone, you need to clear the TikTok app cache.

  • Look for the TikTok app icon on your Android device.
  • Hold the app in your hand. There will be an option for App info. Click here to open it. There are cases where a small letter i is used to representing the App info.
  • Select Storage from the menu.
  • Clear Storage and Clear Cache are the options you need to look for. Select both options.
  • Try creating an account on TikTok after you restart your Android phone.

Fixing the “Not Eligible” Error on TikTok for iOS

Follow the same solution above to fix the error on your iOS device. Then, here’s how to clear your iPhone or iPad’s app cache for TikTok.

How to Fix “You’re Not Eligible for TikTok”
  • Go to Settings on your iOS device to clear the cache.
  • Then select General. Click on Storage and iCloud usage.
  • The Manager Storage can be found there. The file will open when you click on it.
  • To access TikTok, click here.
  • You can find documents and data there. Make sure they are checked and deleted.
  • You will need to restart your iOS device.

Why does it say you’re not eligible for TikTok?

You received the “Not Eligible” error message on TikTok because you selected a date of birth that is under 13 years old. You will not be able to create an account if you have selected a date of birth that is younger than 13. The reason for this is that TikTok is only available to people who are at least 13 years old.

You will receive the error “Sorry, looks like you’re not eligible for TikTok… but thanks for checking us out!” if you select a date of birth under 13.


So, these were the steps for addressing the Sorry, looks like you’re not eligible for TikTok… but thanks for checking us out! We hope this guide helped you resolve the issue. You should uninstall and reinstall the app again to check if the error has been fixed. Don’t forget to clear the cache and update the app as necessary as well.


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